Frequently Asked Questions
Everything you need to know about your luxury jewelry experience.
Does Oster Jewelers offer international shipping?
Yes, we ship our luxury collections worldwide. All international orders are sent via secure, insured couriers to ensure your purchase arrives safely.
What is your return policy for online purchases?
We offer a 14-day return period for most items in their original, unworn condition. Please note that custom-made pieces and final sale items are non-refundable.
How can I be sure of the authenticity of my jewelry?
Every piece at Oster Jewelers is guaranteed authentic. We provide official certificates of authenticity and, where applicable, GIA or AGS lab reports for diamonds.
Do you offer ring resizing services?
We provide professional resizing for most rings purchased through our store. Some eternity bands or intricate designs may have limitations; please contact us for a consultation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for qualifying purchases.
Is my shipment insured during transit?
Absolutely. Every order is fully insured by Oster Jewelers from the moment it leaves our boutique until it is signed for at your delivery address.